How do I place an order on Act Outlet?
Shopping at Act Outlet is simple and seamless. Browse our curated selection of home décor, lighting, mirrors, vases, Christmas décor, bathroom organizers, and housewarming gifts. Add your favorite items to your cart and proceed to secure checkout. You may check out as a guest or create an account for faster checkout and easy order tracking.
Do you offer free shipping?
At this time, we do not offer free shipping. All orders ship with a flat shipping rate of $7.90.
How long does shipping take?
Orders typically take up to 3 business days to process, followed by 7–10 business days for delivery. Please note that shipping delays caused by carriers, weather, holidays, or other circumstances beyond our control may occur, and delivery times may vary.
Do you ship internationally?
Currently, we ship only within the United States. We are actively working to expand our international shipping options.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email with a tracking number. You may also log into your Act Outlet account to view live tracking updates at any time.
Can I modify or cancel my order after placing it?
Orders may be modified or cancelled within 2 hours of purchase. Please contact us immediately at support@actoutlet.org or via the Contact Us page. Orders that have already been processed or shipped cannot be changed.
What is your return policy?
We offer a 30-day return policy on eligible items. Products must be unused, undamaged, and returned in original packaging to qualify for a refund. Some exclusions apply. For full details, please visit: https://actoutletdecor.com/pages/refunds-return
How do I start a return?
To initiate a return, contact our customer service team at support@actoutlet.org to request a return authorization. Additional return details are available here: https://actoutletdecor.com/pages/refunds-return
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. In those cases, we will provide a prepaid return shipping label.
How long does it take to receive my refund?
Once approved, refunds are issued to the original method of payment within 7–10 business days, depending on your financial institution.
Can I exchange an item instead of returning it?
We do not currently offer product exchanges.
What if my order arrives damaged or defective?
If your order arrives damaged or defective, please contact our customer service team immediately at support@actoutlet.org. Include clear photos of the damaged item and packaging so we can assist you promptly.
What are the best housewarming gift ideas from Act Outlet?
Popular housewarming gifts include decorative wall mirrors, ceramic vases, LED table lamps, bathroom storage organizers, minimalist home décor, and seasonal or holiday accents.
Do you offer gift wrapping?
We currently do not offer gift wrapping services.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, and select Buy Now, Pay Later payment options.
Is checkout secure?
Yes. Our checkout is protected with SSL encryption and PCI-compliant payment processors. Your full payment information is never stored on our servers.
How can I contact customer support?
You may reach our customer support team by email at support@actoutlet.org or admin@actoutlet.org.
Do you have a physical store?
Act Outlet operates exclusively online, allowing us to offer a wider selection of home décor products at competitive prices.
Can I sign up for promotions and updates?
Yes! Subscribe to our newsletter to receive exclusive discounts, décor tips, seasonal promotions, and new product announcements.
Do you offer price matching?
We do not currently offer price matching. However, we regularly review our pricing to ensure the best value for our customers.
How do I care for my home décor items?
Please follow the care instructions provided on each product page. Generally, we recommend gentle dusting and avoiding harsh or abrasive cleaners to maintain long-lasting quality.
Still Have Questions?
Can’t find what you’re looking for? Our customer service team is happy to help.
📧 Email: support@actoutlet.org
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